> ## Documentation Index
> Fetch the complete documentation index at: https://help.storetalk.app/llms.txt
> Use this file to discover all available pages before exploring further.
# Managing Apps
> Install, configure, and monitor your installed StoreTalk Apps
## Installing an app
Click **Apps** in the left sidebar, then open the **Marketplace** tab.
Browse by category or use the search bar. Click any app card to open its detail page.
The detail page shows the app's description, the Flow Builder node types it adds, and any configuration it requires before use.
In the right panel, select a pricing plan — Free, Monthly, or One-time. The plan details and any cost are shown before you confirm.
Click **Install**. The app appears immediately in your **My Apps** tab with a default instance name. You can rename and configure it straight away.
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## Managing your installations
Open **Apps → My Apps** to see all your installed instances. Click any row to open its management view. The right panel shows the instance name, its status, and controls for renaming, configuring, and uninstalling.
The management view has several tabs:
### Dashboard
A summary of activity for the last 30 days:
| Metric | What it measures |
| ------------------ | ------------------------------------------------------------ |
| Sessions started | How many times a customer triggered this app |
| Sessions completed | How many sessions reached a successful outcome |
| Sessions failed | Sessions that ended on the failure path |
| Avg duration | Average time from session start to completion |
| Unique contacts | Number of distinct customers who used this app |
| Repeat users | Customers who used it more than once |
| Revenue generated | Total value of orders or payments processed through this app |
If the app has its own management interface (for example, a store admin panel), an **Open Dashboard** button appears in the right panel.
### Settings
Where you tailor the app's behaviour to your business. The tab is split into a few sections, and you'll only see the ones that apply to the app you've installed:
* **Services Provided** — appears on apps that fulfil platform services (a payment gateway, a video-meeting provider, etc.). Toggle whether your store offers each service and whether this app should be the default provider.
* **Services Used** — appears on apps that consume platform services. Pick which provider should fulfil each dependency. For example, a booking app may need a video-meeting provider — you choose between StoreTalk Meet and StoreTalk Zoom here.
* **Configuration** — fields the app developer declared in its manifest (API keys, business hours, regional settings). Required fields are marked with a red asterisk; the app will not function until they're filled in. Changes save immediately.
* **Event Bindings** — for every event the app can fire, you decide what should happen on WhatsApp: send an editable fallback message, start a published flow, or drop silently. See the [Event Bindings guide](/apps/event-bindings) for the full walkthrough.
### Activity
A stats summary plus a unified event-by-event log of everything that happened inside the app — sessions, fulfilment events, and the underlying webhook traffic between StoreTalk and the app. Expand any row for the full request and response payloads. Use this tab when something behaved unexpectedly.
### Contacts
Every customer who has interacted with this app instance, with the date of their first and most recent session.
Use the **Export for Campaign** button to download this contact list and send them a targeted WhatsApp campaign — for example, a follow-up offer to everyone who browsed your catalogue but did not place an order.
### Flows
Lists every flow in your account that is currently using this app instance. Use this to understand the impact before making changes to the app's configuration.
### Details
The app's full description, feature list, and the total number of businesses currently using it across all StoreTalk accounts.
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## Renaming an installation
Each installed app has a name that appears inside the Flow Builder when you pick it for an App node. The default name is the app's product name.
To rename: click **Rename Instance** in the right panel, enter the new name, and save. Choose a name that describes what this instance does, especially if you have more than one instance of the same app (for example, "Store — Main Catalogue" and "Store — Sale Items").
***
## Configuring an app
Some apps require you to supply configuration before they can work — for example, an API key for a third-party service or your business hours for a booking app.
The **Config** section in the right panel lists every required and optional field. Fill in the values and they save immediately. Fields marked with a red asterisk are required; the app will not function until these are provided.
Configuration fields differ by app. Refer to the app's **Details** tab or its developer documentation if you are unsure what a field expects.
***
## Uninstalling an app
Click **Uninstall App** in the danger zone at the bottom of the right panel.
If this app instance is used in one or more of your active flows, StoreTalk will show a warning listing those flows by name. You must remove the App node from each of those flows before you can complete the uninstall. Removing a node from a live flow stops it from being available to customers immediately — update your flows during low-traffic hours to minimise disruption.
Once no flows are using the instance, the uninstall completes instantly. Historical activity data (sessions, orders, contacts) is retained for 90 days after uninstall and then permanently deleted.
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Learn what StoreTalk Apps are and how they fit into your WhatsApp flows.
Add an App node to a flow and connect it to an installed instance.