> ## Documentation Index
> Fetch the complete documentation index at: https://help.storetalk.app/llms.txt
> Use this file to discover all available pages before exploring further.

# StoreTalk Consultant Guide

> Technical setup guides and advanced configuration for consultants helping businesses get started on StoreTalk.

This section is for StoreTalk Consultants — partners who help Indian businesses set up, configure, and get the most out of StoreTalk.

## What consultants do

A StoreTalk Consultant typically:

* **Sets up the initial account** — WABA connection, templates, WhatsApp number configuration
* **Configures AI staff** — knowledge base creation, persona tuning, dos & don'ts
* **Trains the business team** — walks the store owner and staff through the platform
* **Provides ongoing support** — monitors performance and fine-tunes AI responses

## Consultant vs store owner access

As a consultant, you will typically be added to the client's StoreTalk account as an **Admin**. This gives you access to everything except billing and WhatsApp number settings (which require Owner access).

For WABA setup and phone provisioning, you will need temporary Owner-level access or to work alongside the store owner directly.

## Where to start

<CardGroup cols={2}>
  <Card title="New client onboarding checklist" icon="list-check" href="/consultants/onboarding-checklist">
    A step-by-step checklist for setting up a new StoreTalk client from scratch.
  </Card>

  <Card title="WABA setup guide" icon="whatsapp" href="/consultants/waba-setup">
    How to connect a client's WhatsApp Business Account, including Facebook Business verification requirements.
  </Card>

  <Card title="Advanced AI staff configuration" icon="robot" href="/consultants/ai-staff-config">
    Go beyond the basics — persona tuning, knowledge base structure, and escalation logic.
  </Card>
</CardGroup>

## Getting listed as a certified consultant

StoreTalk's Certified Consultant programme is coming soon. Certified consultants will be listed on storetalk.app and recommended to new customers in their region.

To express interest, send us a message on WhatsApp.