> ## Documentation Index
> Fetch the complete documentation index at: https://help.storetalk.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Importing contacts from Excel or CSV

> Bulk upload your existing customer list in two easy steps.

Already have a customer list in Excel or Google Sheets? You can import it into StoreTalk in minutes. No technical knowledge needed.

## Prepare your spreadsheet

Your spreadsheet needs at minimum a **Phone** column. Other columns are optional but recommended.

| Column | Example                                       | Required? |
| ------ | --------------------------------------------- | --------- |
| Phone  | +91 98765 43210 (or 9876543210)               | Yes       |
| Name   | Rahul Sharma                                  | Optional  |
| Email  | [rahul@example.com](mailto:rahul@example.com) | Optional  |
| Tags   | VIP, Mumbai                                   | Optional  |

<Tip>
  Phone numbers can be in any format — with or without +91, with or without spaces. StoreTalk cleans them up automatically.
</Tip>

## How to import

<Steps>
  <Step title="Go to Contacts">
    Click **Contacts** in the left menu.
  </Step>

  <Step title="Click Import">
    Click the **Import** button in the top-right corner.
  </Step>

  <Step title="Upload your file">
    Upload your `.csv` or `.xlsx` file.
  </Step>

  <Step title="Map your columns">
    Match your spreadsheet columns to the Contact fields — for example, column A → Phone.
  </Step>

  <Step title="Import">
    Click **Import**. StoreTalk imports all rows and skips duplicates automatically.
  </Step>
</Steps>

<Warning>
  If a phone number already exists as a contact, the import will update their name and tags — it will not create a duplicate.
</Warning>

## After import

Imported contacts appear immediately in your Contacts list. You can now add them to Segments and target them with Campaigns.