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AI Staff are pre-built expert roles you hire and deploy to your WhatsApp channel. Each staff member handles a specific topic using your knowledge base.
1

Go to AI Agents

Click AI Agents in the left sidebar menu.
2

Browse the AI Staff Library

Click Browse AI Staff Library to see all available roles.
3

Choose a role

Pick a role that matches your business need. The Sales Executive handles product enquiries and lead qualification — it’s the most popular first hire.
4

Complete the 5-step setup

The setup wizard will walk you through: knowledge base → name & language → dos & don’ts → model → agreement.
5

Add to your team

Click Add to My Team — your new staff member is live immediately on your WhatsApp number.
The Sales Executive is the most popular first hire — it handles product enquiries and lead qualification automatically.

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Available roles

Next: Write a good knowledge base

Your AI staff is only as good as the knowledge base you give it.