Every time someone messages your WhatsApp number, StoreTalk automatically saves them as a Contact. You get a full record — their name, phone number, tags, and conversation history — all in one place.
- Search by name or phone number
- Add tags like “VIP”, “Wholesale”, or “Mumbai”
- Write private notes only your team can see
- Mark a contact as opted out (they stop receiving campaigns)
- Import a list from Excel or CSV
- Add a contact manually for a customer who hasn’t messaged yet
Use tags to organise your customers. Tag “Wholesale” customers and you can send them bulk pricing updates as a targeted campaign later.
