If the invitee already has a StoreTalk account with the same email, they can sign in with their existing account and accept the invite — no new account needed.
The invite link is single-use and tied to the phone number you sent it to. It cannot be forwarded to a different person.
{"docsConfig":{"$schema":"https://mintlify.com/docs.json","theme":"mint","name":"StoreTalk Help","colors":{"primary":"#1a7f5a","light":"#22a874","dark":"#145f44"},"favicon":"https://media.storetalk.app/help/favicon.svg","logo":{"light":"https://media.storetalk.app/help/storetalk-light.svg","dark":"https://media.storetalk.app/help/storetalk-dark.svg"},"navbar":{"links":[{"label":"Open StoreTalk","href":"https://app.storetalk.app"}],"primary":{"type":"button","label":"Start Free Trial","href":"https://storetalk.app"}},"footer":{"socials":{"website":"https://storetalk.app"}},"styling":{"latex":false},"navigation":{"global":{"anchors":[{"anchor":"WhatsApp Us","href":"https://wa.me/message/storetalk","icon":"whatsapp"},{"anchor":"storetalk.app","href":"https://storetalk.app","icon":"globe"}]},"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"citymapia-4a3ee41f","hasAudioNarration":false,"actualSubdomain":"citymapia-4a3ee41f","customDomains":["help.storetalk.app"],"gitSource":{"type":"github","owner":"citymapia-llc","repo":"storetalk-help","deployBranch":"main","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"chroma":{"liveDeploymentHistoryId":"6acdcf742ff3f1cfbf4cce47","collectionId":"cbdeb6e0-cf83-45f7-be2a-535905176bb3","schemaVersion":"v3","latestBuiltDeploymentHistoryId":"6acdcf742ff3f1cfbf4cce47"},"entitlements":{},"buildId":"6acdcf742ff3f1cfbf4cce47","clientVersion":"0.0.4021","searchFilterCounts":[{"language":"default","tag":"Store Owners","count":40},{"language":"default","tag":"StoreTalk Apps","count":17},{"language":"default","tag":"Restaurant","count":6},{"language":"default","tag":"Team \u0026 Roles","count":5},{"language":"default","tag":"Consultants","count":4},{"language":"default","tag":"Consultant Guide","count":4},{"language":"default","tag":"AI Staff","count":3},{"language":"default","tag":"BookingPro","count":3},{"language":"default","tag":"E-Commerce","count":3},{"language":"default","tag":"Contacts \u0026 CRM","count":3}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableContextualStarterQuestions":false,"enableAskAiSearchBar":true},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"byok-sep-25","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-updated-9-15","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[],"page":{"pagePath":"team/accept-invite","slug":"/team/accept-invite","pageMetadata":{"title":"Accepting a team invite","description":"What your team member needs to do after you send them an invite.","href":"/team/accept-invite"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"What your team member needs to do after you send them an invite.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={p:`p`,strong:`strong`,..._provideComponents(),...props.components},{Heading,Step,Steps,Tip,Warning}=_components;if(!Heading)_missingMdxReference(`Heading`,true);if(!Step)_missingMdxReference(`Step`,true);if(!Steps)_missingMdxReference(`Steps`,true);if(!Tip)_missingMdxReference(`Tip`,true);if(!Warning)_missingMdxReference(`Warning`,true);return _jsxs(_Fragment,{children:[_jsx(_components.p,{children:`When you invite someone, StoreTalk sends them a WhatsApp message with a link. Here is exactly what they need to do.`}),`\n`,_jsxs(Steps,{children:[_jsx(Step,{title:`Receive the WhatsApp message`,children:_jsx(_components.p,{children:`They get a message from StoreTalk with a “Join your team” link.`})}),_jsx(Step,{title:`Tap the link`,children:_jsx(_components.p,{children:`The link opens StoreTalk in their browser.`})}),_jsx(Step,{title:`Fill in their details`,children:_jsx(_components.p,{children:`They enter their full name, email address, and choose a password.`})}),_jsx(Step,{title:`Verify their email`,children:_jsx(_components.p,{children:`StoreTalk sends a 6-digit code to their email. They enter it to verify.`})}),_jsx(Step,{title:`Done`,children:_jsx(_components.p,{children:`Their account is created and they are logged in immediately.`})})]}),`\n`,_jsx(Tip,{children:_jsxs(_components.p,{children:[`The verification code is valid for 15 minutes. If it expires, they can tap `,_jsx(_components.strong,{children:`Resend code`}),` to get a new one.`]})}),`\n`,_jsx(Heading,{level:`2`,id:`if-they-already-have-a-storetalk-account`,children:`If they already have a StoreTalk account`}),`\n`,_jsx(_components.p,{children:`If the invitee already has a StoreTalk account with the same email, they can sign in with their existing account and accept the invite — no new account needed.`}),`\n`,_jsx(Warning,{children:_jsx(_components.p,{children:`The invite link is single-use and tied to the phone number you sent it to. It cannot be forwarded to a different person.`})})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Accepting a team invite","description":"What your team member needs to do after you send them an invite.","href":"/team/accept-invite"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"If they already have a StoreTalk account","slug":"if-they-already-have-a-storetalk-account","depth":2,"children":[]}],"codeExamples":{}},"jsLinks":[],"subdomain":"citymapia-4a3ee41f","siteName":"StoreTalk Help","title":"Accepting a team invite - StoreTalk Help","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-04-02T04:23:17.491Z","originalFileLocation":"team/accept-invite.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"What your team member needs to do after you send them an invite.\">\u003cmeta data-mint-head name=\"application-name\" content=\"StoreTalk Help\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/svg+xml\" sizes=\"180x180\" href=\"https://media.storetalk.app/help/favicon.svg\">\u003clink data-mint-head rel=\"icon\" type=\"image/svg+xml\" sizes=\"32x32\" href=\"https://media.storetalk.app/help/favicon.svg\">\u003clink data-mint-head rel=\"icon\" type=\"image/svg+xml\" sizes=\"16x16\" href=\"https://media.storetalk.app/help/favicon.svg\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/svg+xml\" href=\"https://media.storetalk.app/help/favicon.svg\">\u003cmeta data-mint-head property=\"og:title\" content=\"Accepting a team invite - StoreTalk Help\">\u003cmeta data-mint-head property=\"og:description\" content=\"What your team member needs to do after you send them an invite.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"StoreTalk Help\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://help.storetalk.app/team/accept-invite\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://citymapia-4a3ee41f.mintlify.app/_mintlify/api/og/v2?division=Team+%26+Roles\u0026amp;title=Accepting+a+team+invite\u0026amp;description=What+your+team+member+needs+to+do+after+you+send+them+an+invite.\u0026amp;theme=4d7c22d6c5a08be8f3cb75c4\u0026amp;signature=81227ebfe414810fae4c0bd4214341e677d1f99540b993bae5acd5671a74ec7d\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Accepting a team invite - StoreTalk Help\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"What your team member needs to do after you send them an invite.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://citymapia-4a3ee41f.mintlify.app/_mintlify/api/og/v2?division=Team+%26+Roles\u0026amp;title=Accepting+a+team+invite\u0026amp;description=What+your+team+member+needs+to+do+after+you+send+them+an+invite.\u0026amp;theme=4d7c22d6c5a08be8f3cb75c4\u0026amp;signature=81227ebfe414810fae4c0bd4214341e677d1f99540b993bae5acd5671a74ec7d\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"https://mintlify.s3.us-west-1.amazonaws.com/citymapia-4a3ee41f/_generated/favicon/browserconfig.xml?v=3\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"StoreTalk Help\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#1a7f5a\">\u003clink data-mint-head rel=\"canonical\" href=\"https://help.storetalk.app/team/accept-invite\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/team/accept-invite.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://help.storetalk.app/#organization\",\"name\":\"StoreTalk Help\",\"url\":\"https://help.storetalk.app\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://media.storetalk.app/help/storetalk-light.svg\"}},{\"@type\":\"WebSite\",\"@id\":\"https://help.storetalk.app#website\",\"name\":\"StoreTalk Help\",\"url\":\"https://help.storetalk.app\",\"publisher\":{\"@id\":\"https://help.storetalk.app/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://help.storetalk.app/team/accept-invite#webpage\",\"url\":\"https://help.storetalk.app/team/accept-invite\",\"name\":\"Accepting a team invite\",\"description\":\"What your team member needs to do after you send them an invite.\",\"dateModified\":\"2026-04-02T04:23:17.491Z\",\"isPartOf\":{\"@id\":\"https://help.storetalk.app#website\"},\"breadcrumb\":{\"@id\":\"https://help.storetalk.app/team/accept-invite#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://help.storetalk.app/team/accept-invite#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Team \u0026 Roles\",\"item\":\"https://help.storetalk.app/team/team-roles\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Accepting a team invite\",\"item\":\"https://help.storetalk.app/team/accept-invite\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://help.storetalk.app/team/accept-invite#article\",\"headline\":\"Accepting a team invite\",\"name\":\"Accepting a team invite\",\"description\":\"What your team member needs to do after you send them an invite.\",\"url\":\"https://help.storetalk.app/team/accept-invite\",\"mainEntityOfPage\":{\"@id\":\"https://help.storetalk.app/team/accept-invite#webpage\"},\"dateModified\":\"2026-04-02T04:23:17.491Z\",\"publisher\":{\"@id\":\"https://help.storetalk.app/#organization\"},\"isPartOf\":{\"@id\":\"https://help.storetalk.app#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"StoreTalk Help\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"StoreTalk Help","nav":{"global":{"anchors":[{"anchor":"WhatsApp Us","href":"https://wa.me/message/storetalk","icon":"whatsapp"},{"anchor":"storetalk.app","href":"https://storetalk.app","icon":"globe"}]},"tabs":[{"tab":"Store Owners","groups":[{"group":"Welcome","pages":[{"title":"Welcome to StoreTalk Help","href":"/introduction"}]},{"group":"Getting Started","pages":[{"title":"Quick start guide","href":"/getting-started/quick-start"},{"title":"Connect your own Meta app","href":"/getting-started/connect-own-meta-app"}]},{"group":"Knowledge Base","pages":[{"title":"How to write a good knowledge base","href":"/knowledge-base/writing-good-content"},{"title":"One knowledge base per AI staff member","href":"/knowledge-base/kb-per-staff"}]},{"group":"AI Staff","pages":[{"title":"Getting started with AI Staff","href":"/ai-staff/getting-started"},{"title":"What AI staff can and cannot do","href":"/ai-staff/understanding-limitations"},{"title":"Writing effective Dos \u0026 Don'ts","href":"/ai-staff/dos-and-donts"}]},{"group":"Inbox","pages":[{"title":"Taking over from AI","href":"/inbox/human-handoff"},{"title":"Sending voice replies","href":"/inbox/voice-replies"}]},{"group":"Contacts \u0026 CRM","pages":[{"title":"Your customer contacts","href":"/contacts/contacts-intro"},{"title":"Importing contacts from Excel or CSV","href":"/contacts/import-contacts"},{"title":"Grouping contacts with Segments","href":"/contacts/segments-guide"}]},{"group":"Sales Pipeline","pages":[{"title":"Managing your sales pipeline","href":"/pipeline/pipeline-guide"}]},{"group":"Campaigns","pages":[{"title":"Sending a WhatsApp Campaign","href":"/campaigns/campaigns-intro"},{"title":"Understanding your campaign results","href":"/campaigns/campaign-results"}]},{"group":"Team \u0026 Roles","pages":[{"title":"Team roles explained","href":"/team/team-roles"},{"title":"Inviting your team","description":"Add team members to your StoreTalk account in a few taps.","href":"/team/invite-team"},{"title":"Accepting a team invite","href":"/team/accept-invite"},{"title":"Updating your profile and password","description":"Change your display name or update your password from Settings.","href":"/team/your-profile"},{"title":"Managing your team","href":"/team/manage-team"}]},{"group":"StoreTalk Apps","pages":[{"title":"StoreTalk Apps","href":"/apps/apps-intro"},{"title":"Managing Apps","href":"/apps/manage-apps"},{"title":"Platform Services","href":"/apps/platform-services"},{"title":"Event Bindings","href":"/apps/event-bindings"},{"group":"E-Commerce","pages":[{"title":"E-Commerce App","href":"/apps/e-commerce"},{"title":"Pick \u0026 Pack","href":"/apps/e-commerce-pick-pack"},{"title":"Delivery vs Pickup","href":"/apps/e-commerce-delivery-pickup"}]},{"group":"BookingPro","pages":[{"title":"BookingPro","href":"/apps/booking-pro"},{"title":"Providers and Availability","href":"/apps/booking-pro-availability"},{"title":"Messages and Reminders","href":"/apps/booking-pro-messages"}]},{"group":"Restaurant","pages":[{"title":"Restaurant Ordering App","href":"/apps/restaurant"},{"title":"Building your menu","href":"/apps/restaurant-menu"},{"title":"Tables \u0026 Kitchen Display","href":"/apps/restaurant-tables-kitchen"},{"title":"Dine-in, tabs \u0026 payments","href":"/apps/restaurant-dine-in-tabs"},{"title":"WhatsApp ordering (remote)","href":"/apps/restaurant-whatsapp"},{"title":"Kiosk \u0026 station screens","href":"/apps/restaurant-kiosks"}]},{"title":"Building Apps — Developer Guide","href":"/apps/building-apps"}]},{"group":"Payments","pages":[{"title":"Collect payments in chatbot flows","href":"/payments/collect-payments"}]},{"group":"Billing","pages":[{"title":"Plans and usage limits","href":"/billing/plans"}]}]},{"tab":"Consultants","pages":[{"title":"Consultants","href":"/consultants/overview"}]}]},"title":"Accepting a team invite - StoreTalk Help","buildId":"dpl_EnxDqhjaNc9a8MVa833TGULPd9uJ","deploymentId":"dpl_EnxDqhjaNc9a8MVa833TGULPd9uJ","dynamics":[],"chunks":[]}