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StoreTalk offers three plans: Starter (free), Growth, and Pro. Each plan includes a different number of AI staff members and monthly conversation volume.

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Plan comparison

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AI Staff add-ons

You can add individual AI staff members at ₹499/month each as add-ons to any paid plan.
Start on Starter and upgrade when you hit the conversation limit. Most growing businesses move to Growth within the first 3 months.

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How usage is counted

AI staff conversations count toward your monthly usage limit. Check your current usage in Settings → Billing.
A “conversation” is counted each time a customer starts a new WhatsApp thread with your AI staff. Follow-up messages within the same 24-hour window do not count as a new conversation.

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Checking your usage

Go to Settings → Billing to see:
  • Current plan and renewal date
  • Conversations used this month vs. your limit
  • Add-on AI staff members
  • Invoice history

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Upgrading your plan

Click Upgrade in Settings → Billing. The new plan takes effect immediately and you are charged a prorated amount for the remainder of the month.