StoreTalk offers three plans: Starter (free), Growth, and Pro. Each plan includes a different number of AI staff members and monthly conversation volume.
Plan comparison
| Feature | Starter | Growth | Pro |
|---|
| AI staff members included | 1 | 3 | 5 |
| Monthly AI conversations | 500 | 2,000 | 10,000 |
| Team members | 3 | 10 | Unlimited |
| Pipelines | 1 | 3 | Unlimited |
| Campaigns | 2/month | 10/month | Unlimited |
| WhatsApp templates | 5 | 25 | Unlimited |
AI Staff add-ons
You can add individual AI staff members at ₹499/month each as add-ons to any paid plan.
Start on Starter and upgrade when you hit the conversation limit. Most growing businesses move to Growth within the first 3 months.
How usage is counted
AI staff conversations count toward your monthly usage limit. Check your current usage in Settings → Billing.
A “conversation” is counted each time a customer starts a new WhatsApp thread with your AI staff. Follow-up messages within the same 24-hour window do not count as a new conversation.
Checking your usage
Go to Settings → Billing to see:
- Current plan and renewal date
- Conversations used this month vs. your limit
- Add-on AI staff members
- Invoice history
Upgrading your plan
Click Upgrade in Settings → Billing. The new plan takes effect immediately and you are charged a prorated amount for the remainder of the month.